S556: System Analysis and Design

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Optional Textbook:

  • Lencioni, P. (2002). The five dysfunctions of a team: A leadership fable. San Francisco, CA: Jossey–Bass. [available as an e–textbook via the IUB Library]


  • Although Lencioni's book does not appear in the reading schedule, you are expected to read a couple of chapters every week and finish reading the book by Session 10
  • You can find assigned articles on Canvas or the course website.


    Session 1.
    • Introduction
    • Overview of syllabus
    • Team–building activity
    Holtzblatt & Beyer (H&B) Ch 1
    Session 2.
    • Introduction to user–centered analysis and design
    • The systems development life cycle
    • Problem definition
    Davis Ch 2
    Case study
    Session 3.
    • Contextual inquiry as systems analysis
    • Interviews for collecting data
    • Teamwork activity
    Individual assignment I due (problem definition)
    H & B Ch 3
    Session 4.
    • Organizing for team projects
    • Project Management essential
    • Information gathering
    Lewis Sec 3
    Valacich et al.
    Block Ch 13
    Session 5.
    • Modeling sequences of events; Detailed task modeling; Activity diagrams
    • Individual assignment II distributed
    Team project draft due (Info gathering plan and scheduling)
    H & B Ch 5
    B & H Ch 6 (p. 89–101)
    Lejk & Leeks
    Session 6.
    • UML overview
    • UML: Use Case diagrams
    Individual assignment II due (Flow/sequence/task models)
    H & B Ch 4
    Satzinger Ch 3 & 5
    Session 7.
    • Modeling physical layout, organizational culture, & the artifacts used
    • Interpreting and integrating data from multiple perspectives
    • Individual assignment III distributed
    B & H Ch 6 (p. 102–123)
    Seidel et al.
    Session 8.
    • Data modeling: E–R diagrams
    • UML
    Individual assignment III due (Artifact/cultural/physical models)
    Teorey Ch 2 & Ch 3
    Session 9.
    • Consolidating the models
    • A consolidated view of the data
    Block Ch 9, 14, & 15
    H & B Ch 6
    03/14/2018 No Class – Spring Break  
    Session 10.
    • User interface design; prototyping
    • Usability testing
    Team project draft due: Integrated work models
    Garrett Ch 1 & 2
    H & B Ch 17
    Session 11.
    • Data–driven design
    • Evaluating design alternatives
    • Team work project time
    Shtub et al.
    Yen & Davis
    Satzinger et al.
    Mind Tools
    Session 12.
    Team presentations on teamwork  
    Session 13.
    Team project consultation
    Team project draft due
    (Ideas for design/Usability testing/client feedback report)
    Session 14.
    • Change Management
    • Guest Lecture by Rob Amini
    • Wrap–Up
    HWW Ch 16
    Krotov, et al.
    Session 15.
    Team presentations  
    04/30/2018 Final Project Due  


    Readings are assigned for each class period, and the latest information about readings will be listed in the on the class website. Please come prepared. Class discussions are important, and I expect all students to participate.  Your will be based on individual assignments (45%), a team project (45%), and class and team participation (10%).

    Individual work

    Problem definition: 15%
    Flow/sequence/task model: 15%
    Artifact/cultural/physical model: 15%

    Team project work

    Presentation on teamwork: 10%
    Presentation to class/client: 5%
    Final specifications: 30%

    Participation (class and team): 10%  

    The class will be conducted in a participative manner, with members of the class having significant control over the specific content of each class session.

    To receive a passing grade in this course, you must turn in all of the assignments and the term project and complete all presentations. You cannot pass this course without doing all of the assigned work (which includes the final presentation), however, turning in all of the work is not a guarantee that you will pass the course.

    To earn a B in this course your work must consistently demonstrate and/or include:

    • a base line level of competence
    • an understanding of lecture content and reading assignments
    • correct and complete answers

    Your work must also meet all of the requirements of the assignment. To earn a higher grade you must surpass the criteria and expectations for a B; to do so your work should consistently demonstrate and include

    • Enthusiasm– exhibited both in class and in assigned course work
    • Synthesis– demonstrated by identifying connections between and crossover in the various topics relevant to systems analysis and design
    • Investigation– exploring readings and experiences relevant to the class beyond those which are assigned

    Your work should also demonstrate the ability to see the relationship between coursework and the larger issues regarding systems analysis and design.

    Please also refer to ILS Grading Policy at:http://ils.indiana.edu/courses/forms/grades.html


    There is extensive documentation and discussion of the issue of academic dishonesty here in the Indiana University "Code of Student Rights, Responsibilities and Conduct." Of particular relevance is the section on plagiarism


    A student must not adopt or reproduce ideas, words, or statements of another person without appropriate acknowledgment. A student must give credit to the originality of others and acknowledge an indebtedness whenever he or she does any of the following:

    • A student must not adopt or reproduce ideas, opinions, theories, formulas, graphics, or pictures of another person without acknowledgment.
    • A student must give credit to the originality of others and acknowledge indebtedness whenever:

        1. Directly quoting another person's actual words, whether oral or written;
        2. Using another person's ideas, opinions, or theories;
        3. Paraphrasing the words, ideas, opinions, or theories of others, whether oral or written;
        4. Borrowing facts, statistics, or illustrative material; or
        5. Offering materials assembled or collected by others in the form of projects or collections without acknowledgment.

From: http://www.iu.edu/~code/code/responsibilities/academic/index.shtml

Indiana University and the Department of Information and Library Science policies on academic dishonesty will be followed. Students found to be engaging in plagiarism, cheating, and other types of dishonesty could receive an F for the course. As a rule of thumb, when in doubt, cite the source!


On honor and collaboration:

Course assignments are designed to help you build a professional portfolio and gain practical experiences. Most of the class time will be used for discussions and exercises, and you are expected to spend outside of class time each week to practice your skills, work on assignments, and complete readings. You are encouraged to help each other throughout this course. However, the work you submit must be your own. Any student who submits work completed by someone else will receive a 0 score for that assignment, and may receive an F for the course.

On attendance:

I expect you to attend all class meetings. If you cannot attend class, you must notify the instructor in advance (preferably more than 24 hours prior to the class). Attendance will factor into your final grade. Unexcused absences will not be tolerated; numerous absences are frowned upon, and if you foresee yourself missing multiple classes, be sure to see the instructor the first day after class. Make–up work may be negotiated only in cases of documented, excused absences. If you do not come to the class on time, it will affect the participation grade.

On personal technologies:

Please turn off your cell phone before each class starts. It is rude for class activities to be interrupted by a ringing cell phone. Similarly, text messaging will not be tolerated in class; any student found to be sending or checking text messages during class will be invited to make a choice either to cease the texting or leave the classroom.

You are welcome to bring your laptop to class and use it to take notes, access readings we are discussing, etc. You are not welcome to surf the web, check e–mail, or otherwise perform non–class–related activities during class. If I find you using it not to perform a task specifically related to what we are doing in class at that very moment, it will affect your participation grade.

Assignment turn–in policy:

Unless otherwise noted, due dates are at the beginning of class time on the due date. If you come to the class late and submit an assignment after the class begins, it will be considered as a late submission. Due times for non–class days are 5 PM. Unexcused late work may be penalized. Assignments that are over 6 days late will not be accepted unless arrangements have been made with me. If you have unexpected events and need to submit the assignments late, please contact me beforehand.

The Americans with Disabilities Act (ADA) is a federal anti-discrimination statute that provides comprehensive civil rights protection for persons with disabilities. Among other things, this legislation requires that all students with disabilities be guaranteed a learning environment that provides for reasonable accommodation of their disabilities. If you believe you have a disability requiring an accommodation, please contact IU Disability Services for Students http://studentaffairs.indiana.edu/disability-services-students/index.shtml

The instructor reserves the right to change, omit, or append the Course Syllabus whenever she deems it appropriate to do so.



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