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S518: Communication in Electronic Environments
Bibliographical References of Readings:
E–reserves: http://ereserves.indiana.edu/coursepage.asp?cid=951
Note: * indicates optional readings.

Week 3: Work & ICT (I)

Heath, C., & Knoblauch, H. (2000). Technology and social interaction: The emergence of "workplace studies." British Journal of Sociology, 51(2), 299–321. [E–reserve]

O'Leary, M., Orlikowski, W., & Yates, J. (2002). Distributed work over the centuries: Trust and control in the Hudson's Bay Company, 1670–1826. In P.J. Hinds & S. Kiesler (eds.), Distributed Work. MIT Press. [E–reserve]

Taylor, S. J., & Bogdan, R. (1984). Introduction to qualitative research methods: The search for meanings (2nd ed.). New York: John Wiley & Sons. Chapter 1, Introduction: Go to the people, pages 1–12. [E–reserve]

*Beamish, Thomas D. (2000). Accumulating Trouble: Complex Organization, a Culture of Silence and a Secret Spill. Social Problems, 47(4), p473–499. [E–reserve]

Week 4: Science & Technology Studies

Latour, B. (2008). A textbook case revisited-knowledge as a mode of existence. In E. J. Hackett, O. Amsterdamska, M. Lynch, & J. Wajcman (Eds.), The handbook of science and technology studies (3rd ed.) (pp. 83-112). Cambridge, MA: MIT Press. [E–reserve]

Clarke, A., & Star, S. L. (2008). The social worlds framework: A theory/methods package. In E. J. Hackett, O. Amsterdamska, M. Lynch, & J. Wajcman (Eds.), The handbook of science and technology studies (3rd ed.) (pp. 113–137). Cambridge, MA: MIT Press. [E–reserve]

Hanseth, O., Aanestad, M., & Berg, M. (2004). Guest editors’ introduction: Actor–network theory and information systems. What's so special? Information Technology & People, 17(2), 116–123. [E–reserve]

Kaptelinin, V., & Nardi, B. (2006). Acting with technology: Activity theory and interaction design. Cambridge, MA: MIT Press. Chapter 3 Activity theory in a nutshell.

*Read one of the articles in the special issue on actor network theory edited by Hanseth, et al. Information Technology & People, 17(2). [Online]

Week 5: CSCW

Markus, M. L. (2005). The technology shaping effects of e–Collaboration technologies: Bugs and features. International Journal of e–Collaboration, 1(1), 1–23. [E–reserve]

Garrett, R. K., & Danziger, J. N. (2008). IM=Interruption Management? Instant messaging and disruption in the work place. Journal Computer–Mediated Communication, 13(1), 23–42. [E–reserve]

Danis, C. M., Viegas, F. B., Wattenberg, M., & Kriss, J. (2008). Your place or mine? Visualization as a community component. ACM CHI Florence, Italy. [Online]

Orlikowski, W., & Iacono, C. S. (2001). Research commentary: Desperately seeking the "IT" in IT research-A call to theorizing the IT artifact. Information Systems Research, 12(2), 121–134. [E–reserve]

Week 6: CMC

Yates, J., Orlikowski, W. J., & Okamura, K. (1999). Explicit and implicit structuring of genres: Electronic communication in a Japanese R&D organization. Organization Science, 10(1), 83–103. [E–reserve]

Kellogg, W. A., Erickson, T., Wolf, T. V., Levy, S., Christensen, J., & Bennett, W.E. (2006). Leveraging digital backchannels to enhance user experience in electronically mediated communication. The Proceedings of CSCW '06. [Online]

Hara, N. & Kling, R. (2006). Professional development & knowledge management via virtual spaces. In J. Weiss, J. Nolan, & P. Trifonas (Eds), International Handbook of Virtual Learning Environments (pp.849–870). Dordrecht, The Netherlands: Kluwer Academic Publishers. [E–reserve]

*Mantovani, G. (1996). Social context in HCI: A new framework for mental models, cooperation, and communication. Cognitive Science, 20, 237–269. [E–reserve] (Note: make sure you print out both Parts 1 and 2)

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Week 7: Blog & Web 2.0

Kolbitsch, J., & Maurer, H. (2006). The transformation of the Web: How emerging communities shape the information we consume. Journal of Universal Computer Science, 12(2), 187–213. [E–reserve]

Jackson, A., Yates, J., & Orlikowski, W. (2007). Corporate blogging: Building community through persistent digital talk. 40th annual Hawaii International Conference on system Sciences. [Online]

Xenos, M. (2008). New mediated deliberation: Blog and press coverage of the Alito nomination. Journal of Computer-Mediated Communication, 13, 485–503. [E–reserve]

*Lenhart A., & Fox S. (2006). Bloggers: A portrait of the internet's new storytellers. Pew internet & American life project. [Online]

Week 8: Social Networking Sites

Tufekci, Z. (2008). Grooming, gossip, Facebook and MySpace: What can we learn about these sites from those who won't assimilate? Information, Communication &Society, 11(4), 544–564. [E–reserve]

Tong, S. T., Van Der Heide, B., Longwell, L., & Walther, J. (2008). Too much of a good thing? The relationship between number of friends and interpersonal impressions on Facebook. Journal of Computer–Mediated Communication, 13, 531–459. [E–reserve]

DiMicco, J., Millen, D. R., Geyer, W., Dugan, C., Brownholtz, B., & Muller, M. (2008). Motivations for social networking at work. Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work, 711–720. [Online]

Thompson, C. (2008, September 5). Brave new world of digital intimacy. New York Times Magazine. [Online]

Week 9: Wikipedia

Riehle, D. (2006). How and why Wikipedia works: an interview with Angela Beesley, Elisabeth Bauer, and Kizu Naoko. Proceedings of the 2006 international symposium on Wikis, Odense, Denmark. [Online]

Kriplean, T., Beschastnikh, I., & McDonald, D. W. (2008). Articulations of WikiWork: Uncovering valued work in Wikipedia through Barnstars. Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work, 47–56. [Online]

Poe, M. (September, 2006). The hive. The Atlantic Monthly. [Online]

*Viégas, F., Wattenberg, M., & Kushal, D. (2004). Studying Cooperation and Conflict between Authors with History Flow Visualization. Proceedings of the 2004 conference on Human factors in computing systems. New York: ACM. [Online]

Week 11: Knowledge Management (I)

Alter, S. (2006). Goals and tactics on the dark side of knowledge management. Proceedings of the 39th Hawaii International Conference on System Sciences. [Online]

Wilson, T. D. (2002). The nonsense of "knowledge management." Information Research, 8(1). [Online]

Prusak, L. (2001). Where did knowledge management come from? IBM Systems Journal, 40(4). [Online]

Wasko, M. M., & Faraj, S. (2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 29(1), 35-57. [E–reserve]

*Schultze, U., & Leidner, D. E. (2002). Studying knowledge management in information systems research: Discourses and theoretical assumptions. MIS Quarterly, 26(3), 213-242. [E–reserve]

*Chua, A. Y., Kaynak, S., & Foo, S. S. (2007). An analysis of the delayed response to Hurricane Katrina through the lens of knowledge management. Journal of American Society for Information Science & Technology, 58(3), 391–403. [E–reserve]

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Week 12: Knowledge Management (II)

Cox, A. (2005). What are communities of practice? A comparative review of four seminal works. Journal of Information Science, 31(6), 527–540. [E–reserve]

Brown, J. S. & Duguid, P. (2001). Knowledge and organization: A social–practice perspective. Organization Science, 12(2), 198–213. [E–reserve]

Swan, J., Scarbrough, H., & Robertson, M. (2002). The construction of 'communiteis of practice' in the management of innovation. Management Learning, 33(4), 477–496. [E–reserve]

Roberts, J. (2006). Limits to communities of practice. Journal of Management Studies, 43(3), 623–639. [E–reserve]

Week 13: ICT & Civic Engagement

Castells, M., Fernandez-Ardevol, M., Qiu, J. L., & Sey, A. (2007). Mobile communication and society: A global perspective. Cambridge, MA: MIT Press. Chapter 7: The mobile civil society: Social movement, political power, and communication networks. [E–reserve]

Smith, A., & Rainie, L. (2008). The Internet and the 2008 election. Pew Internet & American Life Project Report. [Online]

Gueorguieva, V. (2008). Voters, MySpace, and YouTube: The impact of alternative communication channels on the 2006 election cycle and beyond. Social Science Computer Review, 26(3), 288–300. [E–reserve]

*Lahsen, M. (2005). Technocracy, democracy, and U.S. climate politics: The need for demarcations. Science, Technology & Human Values, 30, 137–169. [E–reserve]

*Parvez, Z., & Ahmed, P. (2006). Towards building an integrated perspective on e–democracy. Information, Communication & Society, 9(5), 612–632. [E–reserve]

Week 14: Ubiquitous computing

Cuff, D., Hansen, M., & Kang, J. (2008). Urban sensing: Out of the woods. Communications of the ACM, 51(3), 24–33. [E–reserve]

Paulos, E., Honicky, R. J., & Hooker, B. (2008). Citizen sicnece: Enabiling participatory urbanism. In M. Foth (Ed.), Handbook of research on urban informatics: The practice and promise of the real–time city. Hershey, PA: Information Science Reference. [E–reserve]

Voida, S., Mynatt, E. D., & MacIntyre, B. (2007). Supporting activity in desktop and ubiquitous computing. In M. Czerwinski (Ed.), Beyond the desktop metaphor: Desgining integrated digital work environments (pp. 195–222). Cambridge, MA: MIT Press. [E–reserve]

*Tolmie, P., Crabtree, A., Rodden, T., & Benford, S. (2008). "Are you watching this film or what?" Interruption and the jugging of cohorts. Proceedings of the ACM 2008 Conference on Computer Supported Cooperative Work, 257–266. [Online]

Week 15: ICT and ethics of computing

Gunkel, D. J. (2007). Thinking otherwise: Philosophy, communication, technology. West Lafayette, IN: Purdue University Press. Chapter 6: The machine question: Ethics, alterity, and technology.

Van Wel, L, & Royakkers, L. (2004). Ethical issues in web data mining. Ethics and Information Technology, 6(2), 129–140. [E–reserve]

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