S518: Communication in Electronic Environments
Spring 2009 Syllabus


By the end of the semester, students will be able to:

  • understand some key social and organizational aspects of work and communication in electronic information environments
  • understand various ways in which the design of electronic environments enables and/or constrains various kinds of human communication and social relationships
  • understand some of the social design possibilities of specific kinds of electronic information environments, such as CMC, CSCW, KM, or Ubiquitous Computing


Course Schedule and Readings by Week:


Topics; Project and Presentation dues


Week 1.

  • Introduction
  • Sign up for wiki discussion


Week 2.

  • No Class—Martin Luther King, Jr. Day


Week 3.

  • Work & ICT

Taylor & Bogdan
O'Leary et al.

Week 4.

  • Science & Technology Studies
Post CMC observation site on Oncourse

Clarke & Star
Hanseth, et al.

Week 5.

  • Computer–Supported Cooperative Work
Physical ICT Work Observation Report Due


Week 6.

  • Computer–Mediated Communication (CMC)
Post CMC observation site on Oncourse

Yates, et al.
Kellogg, et al.
Hara & Kling

Week 7.

  • Blog & Web 2.0

Kolbitsch & Maurer
Jackson, et al.

Week 8.

  • Social Networking Sites

Tong, et al.

Week 9.

  • Wikipedia
Online CMC Observation Report Due

Kriplean, et al.

Week 10

No Class—Spring Break

Week 11

  • Knowledge Management (KM) overview
Post the Topic For the Final Project on Oncourse

Wasko & Faraj

Week 12.

  • KM—knowledge sharing
  • Organizational Learning & ICT

Swan, et al.
Brown & Duguid

Week 13.

  • ICT and civic participation

Castells, et al.
Smith & Rainie Gueorguieva

Week 14.

  • Ubiquitous computing

Cuff, et al.
Paulos, et al.
Voida, et al.

Week 15.

  • ICT and ethics of computing

van Wel

Week 16.

  • Wrap–Up


May 1, 2009

Final Project Paper Due at 5PM



Course Deliverables and Grading:

Readings will typically be assigned for each class period, and the latest information about readings will be listed on the class website. Please come prepared. Class discussions are important, and I expect all students to participate. Your grade will be based on five assignments:

  • Physical IT Work observation report: 15%
  • Online CMC observation report: 15%
  • Final Project Paper: 35%
  • Final Project Presentation: 10%
  • Wiki Discussion Participation: 10%
  • Class Participation: 15%
The class will be conducted in a participative manner, with members of the class having significant control over the specific content of each class session.

SLIS Grading Policy

To receive a passing grade in this course, you must turn in all of the assignments and the term project and complete any and all presentations. You cannot pass this course without doing all of the assigned work (which includes the final presentation), however, turning in all of the work is not a guarantee that you will pass the course.

To earn a B in this course your work must consistently demonstrate and/or include:

  • a base line level of competence
  • an understanding of lecture content and reading assignments
  • correct and complete answers

Your work must also meet all of the requirements of the assignment. To earn a higher grade you must surpass the criteria and expectations for a B; to do so your work should consistently demonstrate and include:

  • Enthusiasm – exhibited both in class and in assigned course work
  • Synthesis – demonstrated by identifying connections between and crossover in the various topics relevant to evaluation of information systems
  • Investigation – exploring readings and experiences relevant to the class beyond those which are assigned
Your work should also demonstrate the ability to see the relationship between coursework and the larger issues which evaluation of information systems encounter.  

Course Policies:

On honor and collaboration:

Course assignments are designed to help gain practical experiences and understanding of the course materials. You will be provided with some class time to discuss assignments, but you are expected to spend outside of class time each week to practice your skills, work on assignments, and complete readings. You are encouraged to help each other throughout this course. However, the work you submit must be your own. Any students who submit work completed by someone else will receive a 0 score for that assignment, and may receive an F for the course.

On due dates:

Unless otherwise noted, due dates are at the beginning of the class time on the due date. Due times for non–class days are 5 PM. Unexcused late work may be penalized. Assignments that are over 6 days late will not be accepted unless arrangements have been made with me. If you have unexpected events and need to submit the assignments late, please contact me beforehand.

On Attendance:

If you cannot attend class, you must notify the instructor in advance. Attendance will factor into your final grade. Unexcused absences will not be tolerated; numerous absences are frowned upon, and if you foresee yourself missing multiple classes, be sure to see the instructor the first day after class. Make–up work may be negotiated only in cases of documented, excused absences.

On interactions with the instructor:

I will be around during office hours. If office hours do not work for your schedule, you can make appointments. At other times, whenever my door is open, please feel free to knock and enter.

On cell phone:

Please turn off your cell phone before each class starts.


The instructor reserves the right to change, omit, or append the Course Syllabus whenever she deems it appropriate to do so.


URL: https://info.slis.indiana.edu/~nhara/teaching/sp09/s518/read.html
Contact Noriko at nhara [at] indiana.edu